Returns & Exchanges
Now that the store has closed down, we are still honouring your right to return any unwanted goods that are unworn & unwashed, within 28 days of the delivery date. After 28 days from the delivery date, all sales are FINAL. Please email us if you have any questions: hello@boysdancetooUK.com.
How To Return For Refund or Exchange:
- Confirm you are following the guidelines in our terms and conditions.
- Print and fill-out this form (if you don't have a printer, just write it on any piece of paper!)
- Send the form and product to the boysdancetooUK returns address on the form.
- Upon confirmation that the returned product meets our return requirements, boysdancetooUK will issue a refund or send out the replacement item.
***PLEASE NOTE THAT WE RECOMMEND…
… instead of exchanging your items, we strongly suggest that you make a new purchase while you simultaneously return the original item(s) for a refund. This is because returning for exchange may take up to a week to process, and you run the risk of the newly requested item(s) being out of stock.
We do not currently have the capability to manage or process backorders.
We do not conduct price adjustments for items that may go on sale.
boysdancetooUK is not responsible for return shipping costs, nor duty reimbursement in the case of international purchases. Should a return be necessary because of an error on the part of boysdancetooUK, or due to a faulty item, boysdancetooUK will pay for the return shipping cost and the cost of the replacement shipping fees.
We have the right to deny refunds if the merchandise does not meet our return policy requirements. All refunds will be credited back to the payment method used for the original order.
If you have any questions about returns or exchanges please contact us.
To view and download our full Terms and Conditions of sale please click here.